Refund Policy

At Enormous Kart, we aim to provide quality products. However, if you receive a defective or incorrect item, you may request a refund under the conditions below.

1. Eligibility for Refund

• Refund requests must be raised within 7 days of delivery.
• Refund is only applicable in case of:
  • Wrong product received
  • Defective or damaged product

2. Proof Requirement

• A complete unboxing video is mandatory while opening the package.
• Clear product images must be shared.
• Without proper proof, refund requests may not be accepted.

3. Product Condition

• The product must be in original condition.
• All tags, packaging, and accessories should be intact.

4. Refund Process

• Once approved, refund will be processed within 7 business days.
• Refund will be issued to the original payment method.

5. COD Orders

• For Cash on Delivery (COD) orders, refunds will be provided as:
  • Gift Card / Store Credit
• Store credit will be valid for 1 year from the date of issue.

6. Non-Refundable Cases

• No refund for size issues or change of mind.
• No refund without unboxing video proof.

7. Contact Us

Email: enormouskart@gmail.com