Refund & Exchange Policy

At Enormous Kart, customer satisfaction is important to us. While we primarily sell digital products, we do offer refunds or exchanges under limited conditions as outlined below.

Refund Eligibility

Yes, we do issue refunds once the order is completed and the digital product has been successfully delivered, only if the product is not working as described.

As a customer, if you find that the product you purchased is not functioning properly, you may request a refund or exchange by contacting us at:

📧 enormouskart@gmail.com

Your request must include:

• Order details

• Product name

• A brief explanation of the issue

Refund & Exchange Window

• Refund or exchange requests must be raised within 2 days of the purchase date

• Requests submitted after this period will not be accepted

Refund Method

• Approved refunds will be issued as store credit or a gift card only

• Refunds will be processed within 7 working days after approval

• No cash or original payment method refunds are provided

Non-Refundable Cases

Refunds or exchanges will not be provided if:

• You change your mind after purchase

• You no longer need the product

• You lack the required software or skills to use the product

• The request is made after the 2-day window

Final Decision

All refund and exchange requests are reviewed on a case-by-case basis, and Enormous Kart reserves the right to approve or deny any request at its discretion.